Plumber inspecting water pipes

Line Replacement Reimbursement Program

Pittsburgh Water has a reimbursement program where households that voluntarily and proactively replaced private service lines are eligible for a reimbursement or stipend offsetting upfront replacement costs. Subsidies in the program are available for income-qualified residents; however, all customers can receive a $1000 stipend.

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Guidance

2024 Water Affordability Needs Assessment

EPA’s 2024 Water Affordability Needs Assessment Report provides an estimate of the water affordability burden felt among households and utilities across the nation.

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Guidance

Water Affordability Business Case Downloadable Tool

This tool allows utilities to assess the business case for implementing a discount program for low-income customers.

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Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

Read more here.