Service Line

Pipes that connect a water main to a building or dwelling. Service lines can be made of many materials, such as copper, galvanized steel, plastic, and lead, and are typically 2 inches or smaller in diameter. The service line is typically split into a public side and a private side section of pipe, in which the two sections are separated by the water meter that measures the flow of water into the building. The public side is typically owned by a water utility, responsible for maintaining and replacing service lines. The private side is owned and maintained by the homeowner or business owner. For some water systems, the homeowner or business owner may be responsible for the entire service line between the building/dwelling and the utility-owned water main.

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Copper lines

Requiring LSL Replacement WhenOpportunities Arise

Columbus Skyline

H2Ohio Invests $500,000 in Columbus to Replace Lead Lines at Childcare Facilities

Wausau celebrated its 1,000th lead service line replacement after completing the milestone in just over one year.

City of Wausau and Community Infrastructure Partners Celebrate 1,000th Lead Service Line Replacement, Set National Model for Lead-Free Future

Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

Read more here.