Category: Guidance

Guidance

Water Affordability Business Case Downloadable Tool

This tool allows utilities to assess the business case for implementing a discount program for low-income customers.

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Guidance

How new and expanded federal programs can deliver good jobs and environmental benefits

This user guide offers a comprehensive roadmap to help stakeholders leverage federal investments for infrastructure modernization, job creation, and environmental improvements across key sectors.

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Guidance

Water Affordability Advocacy Toolkit: Affordability and Assistance Programs

This tool highlights Philadelphia Water Department’s Tiered Assistance Program (TAP) as a model affordability program (p.8).

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Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

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