Ratepayer

An individual, household, or entity that pays a water utility for drinking water services, typically based on usage or a fixed service fee. Ratepayers provide the primary source of revenue for water systems, funding operations, maintenance, and infrastructure improvements.

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Milwaukee Water Works Lead Pipes – Prioritization Program

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Building Trust Through the Airwaves: How Benton Harbor Used Community Radio to Tackle Lead Pipe Replacement

Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

Read more here.