Denver Water develops outreach materials, such as factsheets on activities after lead service line replacement in English and Spanish.

IIJA is an investment in jobs, as well as infrastructure. Federal SRF appropriations flow to communities through state SRF programs, but more is needed to ensure that the jobs created by investments in water infrastructure are equitably distributed to workers in underserved communities. This policy brief identifies policy options state SRF administrators can adopt to advance equitable workforce goals.

EDF’s map spotlights lead service line replacement programs across the country, including financial assistance for private side replacements

Aqua plans on replacing lead pipes found during water main replacements in Struthers, OH at no direct cost to the homeowner.

This report found that lead pipe replacement programs in Washington, DC disproportionately benefited wealthier, predominantly white neighborhoods, leaving low-income and minority communities at greater risk of lead exposure due to the financial burden of replacing private service lines.

Milwaukee has used Infrastructure Investment and Jobs Act (IIJA) funds to cover the costs of private-side replacement.

This tool allows utilities to assess the business case for implementing a discount program for low-income customers.

The City of Detroit uses rates to pay for full lead service line replacement. Their program prioritizes low-income neighborhoods and uses state and federal funds to further reduce customer burdens.

This tool highlights Philadelphia Water Department’s Tiered Assistance Program (TAP) as a model affordability program (p.8).

This report provides best practices for lead service line replacement based on lessons learned from the Lead-Free Water Challenge.