New Jersey requires the replacement of all lead and galvanized service lines, including the private portion, and enables water utilities to recover private-side replacement costs through water rates. P.L. 2021 c.183 §5 (a-b).
Thanks to support from The Garage Community and Youth Center volunteers, the Borough of Avondale achieved an 80% customer response rate for service line inventory information.
Vyntelligence provides a platform used by utilities in the UK to collect customer information and document new service connections. The platform allows video to be captured as a communication and documentation tool.
FYLD is a documentation platform that has been used by utilities globally to better document on-site construction safety through video and data capture of site conditions.
ESRI’s Lead Service Line Inventory Solution configures ArcGIS to create and maintain lead service inventories, conduct material verifications in the field, manage replacement activities, monitor progress, and inform the community. ArcGIS platform is a common GIS tool leveraged in the water sector for maintaining assets.
Diamond Maps is a cloud-based software that serves as a more economical option for smaller and rural utilities for asset management with a GIS tool.
As part of its guidance for service line inventories, EPA developed an inventory template for water systems, states, and Tribes to use or adapt to create their own. Utilities should additionally check with particular State requirements.
EPA guidance to help water systems follow best practices when building and maintaining their service line inventories.
ArcGIS Survey 123 is an ESRI product that ties directly to the service line inventory. It can be customized as an online portal for the water system’s website to capture survey information and photos from customers and inspectors. Staff can review the results before updating the inventory information.
Vyntelligence provides a platform that can be used to capture photos and videos from customers to verify service line materials on the private side.
The purpose of the Lead Innovation Hub is to empower users to take action by equipping them with the best information, solutions, and resources available to replace lead pipes and improve public health for all.
Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:
Read more here.
