Greater Cincinnati Water Works collected customer testimonials from successful lead service line replacement to boost their program’s visibility.

Six strategies for state administrators to integrate equitable workforce development into State Revolving Fund programs, ensuring that water infrastructure investments create inclusive job opportunities in underserved communities.

A comprehensive guide to help state and local government leaders and HR professionals create and sustain registered apprenticeship programs to address talent shortages.

EPA’s memo describes requirements and exceptions for full lead service line replacement and details exceptions for projects funded by Drinking Water State Revolving Fund (DWSRF).

Mayor Carmella Montello along with Rensselaer Polytechnic Institute students went door-to-door canvassing to collect lead service line inventory data.

Milwaukee has used Infrastructure Investment and Jobs Act (IIJA) funds to cover the costs of private-side replacement.

This tool allows utilities to assess the business case for implementing a discount program for low-income customers.

This primer highlights how Trenton allowed the use of photographs in lieu of in-person inspections by plumbing code officials (p.18)

The City of Detroit uses rates to pay for full lead service line replacement. Their program prioritizes low-income neighborhoods and uses state and federal funds to further reduce customer burdens.

DC Water trained community members to educate and encourage residents and homeowners to participate in the lead pipe replacement program.