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Engaging Your Community: Strategies for Clear Communication and Effective Outreach

Best practices for clear communication and effective community outreach around water issues.

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Guide to Community Drinking Water Advocacy

A guide to community drinking water advocacy and resources for engaging on local water issues.

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Community Water Leaders Network

Community Water Center launched the Community Water Leaders Network to address systemic exclusion of low-income, rural communities of color in water decision making.

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Lead and Children’s Health StoryMap

This educational story map highlights the health impacts of lead exposure in children, sources of exposure, and protective measures.

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What to Expect Lead Service Line Replacement

What to Expect: Lead Service Line Replacement

​Curious about how lead service line replacement works? Watch the video to see the process in action, including what happens before, during, and after replacement.

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What Cities Need to Know about Lead Service Line Replacement Requirements – and How to Fund It

Guidance for local governments to comply with the EPA’s Lead and Copper Rule Revisions (LCRR) and Improvements (LCRI). Outlining regulatory requirements, strategies for public communication and risk management, and offering resources to support communities.

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Building Trust Through the Airwaves: How Benton Harbor Used Community Radio to Tackle Lead Pipe Replacement

Benton Harbor Solutions hosted a community-led radio show that shared information on city efforts to replace lead service lines.

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After Lead Service Line Replacement/Después Del Reemplazo De La Línea De Servicio De Plomo

Denver Water develops outreach materials, such as factsheets on activities after lead service line replacement in English and Spanish.

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Forms for Public Water Systems – Lead and Copper Rule

Maryland Dept. of Environment provides a variety for lead service line public education.

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Lead Free DC Construction Dashboard

DC Water developed a construction dashboard so residents can track active and planned replacement projects.

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Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

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