Benton Harbor Solutions hosted a community-led radio show that shared information on city efforts to replace lead service lines.

The city’s Water Equity Task Force is an example of collaboration between the utility and nonprofit organizations to develop and diversify the local workforce.

The DC Water Stakeholder Alliance brings together residents, elected officials, community organizations, and businesses to provide input on water infrastructure projects, including lead service line replacement.

Junction Coalition, a community-based organization, helped provide the public perspective and door canvassing alongside the water utility in Toledo.

Denver Water has partnered with trusted community organizations to engage and share information about their Lead Reduction Program._x000D_

Thanks to support from The Garage Community and Youth Center volunteers, the Borough of Avondale achieved an 80% customer response rate for service line inventory information.

Pittsburgh Water established the Community Lead Response Advisory Committee to help best serve customers during the lead service line replacement process.

The Freshwater Collaborative of Wisconsin, along with Jacobs Engineering and UW Oshkosh, hired students to collect service line information.

The Milwaukee Coalition on Lead Emergency (COLE) has been active in advising the city on a variety of issues related to lead service line replacement, including the city’s equity plan._x000D_

This report emphasizes that effective resident engagement, marketing, and public education strategies—through clear communication and addressing homeowner concerns—is crucial for overcoming barriers and accelerating lead service line replacement efforts.