Diamond Maps is a cloud-based software that serves as a more economical option for smaller and rural utilities for asset management with a GIS tool.

As part of its guidance for service line inventories, EPA developed an inventory template for water systems, states, and Tribes to use or adapt to create their own. Utilities should additionally check with particular State requirements.

EPA guidance to help water systems follow best practices when building and maintaining their service line inventories.

Louisville Water Company posted an educational video to demonstrate how to identify material types in customer’s homes.

The Oshkosh water utility outreach materials have sample images for guiding customers on how to determine service line material. These materials are also provided in multiple languages.

ArcGIS Survey 123 is an ESRI product that ties directly to the service line inventory. It can be customized as an online portal for the water system’s website to capture survey information and photos from customers and inspectors. Staff can review the results before updating the inventory information.

Vyntelligence provides a platform that can be used to capture photos and videos from customers to verify service line materials on the private side.

A simple interactive guide to identify lead service line materials.

The City of Detroit has leveraged predictive modeling to achieve a 75% decrease in its proposed project schedule, assess communities most at risk, and reduce the estimated number of lead service lines from 120,000 to 80,000.

Middlesex Water Company leveraged predictive modeling to reduce their unknowns by 40%, saving significant effort and rapidly identifying inventory materials.