Thanks to support from The Garage Community and Youth Center volunteers, the Borough of Avondale achieved an 80% customer response rate for service line inventory information.

Pittsburgh Water established the Community Lead Response Advisory Committee to help best serve customers during the lead service line replacement process.

The Milwaukee Coalition on Lead Emergency (COLE) has been active in advising the city on a variety of issues related to lead service line replacement, including the city’s equity plan._x000D_

This report emphasizes that effective resident engagement, marketing, and public education strategies—through clear communication and addressing homeowner concerns—is crucial for overcoming barriers and accelerating lead service line replacement efforts.

Greater Cincinnati Water Works factsheet explaining their lead service line program in Spanish

EDF’s map spotlights lead service line replacement programs across the country, including financial assistance for private side replacements

EPA’s fact sheet outlines requirements under the 2021 Lead and Copper Rule Revisions.

This report offers strategies for effective communication in lead service line replacement programs, emphasizing proactive community engagement to ensure safe and efficient lead pipe removal.

The City of Chelsea posted a video to guide customers in identifying whether they have lead service lines in their homes.

In this 3D VR180 video, Bloomberg visits the project site on a street in Newark and dig around – literally – to find out what it takes to pull off a project at this scale.