This policy brief highlights low or no-cost policies and practices that have proven successful for many water utilities, and can be replicated in an effort to lower the overall total price tag of lead service line replacement nationwide.

Elgin saved $1.2 million on its 2023 contract to replace lead water service lines, money that will be poured back into the city’s ongoing effort to remove pipelines at about 10,000 homes.

Milwaukee has used Infrastructure Investment and Jobs Act (IIJA) funds to cover the costs of private-side replacement.

This primer highlights how Trenton allowed the use of photographs in lieu of in-person inspections by plumbing code officials (p.18)

A spotlight on best practices in data management, ranging from building a single source of truth to digitizing records and outlining requirements for effective data management based on learnings from the lead-free water challenge.

This report provides best practices for lead service line replacement based on lessons learned from the Lead-Free Water Challenge.

This blog highlights how municipal ordinances can accelerate and ensure equitable lead pipe replacement by mandating full service line removal, granting right-of-entry for replacements, and providing financial assistance to homeowners.

The City of Newark sped up contractor timelines, advertised multiple contracts close together to lower costs, and issued varied contract sizes to support local small firms.

The City of Detroit included options for contractors to use directional boring in their contract giving preference to this method to minimize impacts on customer properties.

The City of Akron partnered with Service Line Warranties of America to offer service line warranties for LSLs.