Category: Case Study

Executive Director of the Sewerage and Water Board Randy Hayman speaks during the City Council Public Works Committee meeting at New Orleans City Hall on March 10, 2026. Credit: Christiana Botic/Verite News and Catchlight Local/Report for America

Two new bills could allow New Orleans residents to have their lead pipes replaced for free

Two bills before the Louisiana State Legislature could clear the way for the Sewerage & Water Board of New Orleans to use federal funds to pay for replacing lead service lines on residents’ private property.

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Baltimore County offers free LSLR through 2026

Baltimore County offers free LSLR through 2026

The Baltimore County Department of Public Works & Transportation (DPWT) is providing free replacements for customer-side lead water service lines.

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Hartford

Hartford, VT: Lead Service Line Inventory and Replacement Plan

EPIC provided assistance to the Town of Hartford for developing and submitting both Quechee Central and Hartford Water systems’ lead service line (LSL) inventory and replacement plans to comply with the Lead and Copper Rule Revisions (LCRR).

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Portsmouth

Portsmouth, RI: Lead Service Line Inventory

EPIC provided assistance to the Portsmouth Water and Fire District for developing a lead service line (LSL) inventory to comply with the Lead and Copper Rule Revisions (LCRR).

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Chelsea

Chelsea, MA: Lead Service Line Replacement

EPIC contracted for and advised on services to develop both consolidated data systems for lead service line (LSL) replacements and field applications to support Chelsea staff during construction activities.

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Windham

Windham, CT: Lead Service Line Replacement

EPIC assisted Windham Water Works to complete a lead service line (LSL) inventory, create a replacement plan for service lines requiring replacement, and ultimately assist with any necessary administrative support in the submission of these plans to the Connecticut Drinking Water State Revolving Fund.

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Lancaster

Lancaster, PA: Lead Service Line Inventory

EPIC provided assistance to the City of Lancaster Water Department for developing and submitting a lead service line (LSL) inventory to comply with the Lead and Copper Rule Revisions (LCRR).

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Reading

Reading, PA: Lead Service Line Database

EPIC assisted RAWA by developing a data extraction tool to analyze digital customer notes in an effort to inventory and replace lead service lines (LSL) in compliance with the Lead and Copper Rule Revisions (LCRR).

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Avondale

Avondale, PA: Lead Service Line Inventory

EPIC assisted Avondale, PA with performing their LSL inventory customer outreach in English and Spanish by contracting with The Garage, a community youth organization.

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Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

Read more here.