Category: Case Study

Plumber inspecting water pipes

Line Replacement Reimbursement Program

Pittsburgh Water has a reimbursement program where households that voluntarily and proactively replaced private service lines are eligible for a reimbursement or stipend offsetting upfront replacement costs. Subsidies in the program are available for income-qualified residents; however, all customers can receive a $1000 stipend.

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Area Deprivation Index

A data-driven approach to prioritize neighborhoods for LSLR

Milwaukee uses an Area Deprivation Index to prioritize neighborhoods for LSLR.

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Construction worker rolling out a copper pipe

Lead FAQs: When can I get my lead service line replaced?

Greater Cincinnati Water Works collaborated with the University of Cincinnati to develop a Prioritization model.

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DC lead service line replacement plan

DC Water 2023 LSLR Plan: Prioritization for the Block-By-Block Program

DC Water uses a model to prioritize LSLR in disadvantaged communities that are already marginalized, underserved, and overburdened by pollution.

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Water pipe with lead corrosion

Jacobs Hires University Students to Inventory Wisconsin’s Lead Service Lines and Meet Federal Deadlines

The Freshwater Collaborative of Wisconsin, along with Jacobs Engineering and UW Oshkosh, hired students to collect service line information.

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Denver Lead Reduction Program

What is Denver Water’s Lead Reduction Program?

Denver Water uses federal funding, rates, bonds, and other sources to cover the cost of full lead service line replacement.

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Woman pouring filtered water

Lead Reduction Program: Community Engagement

Denver Water has partnered with trusted community organizations to engage and share information about their Lead Reduction Program._x000D_

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#419GetTheLeadOut

#419GetTheLeadOut

Junction Coalition, a community-based organization, helped provide the public perspective and door canvassing alongside the water utility in Toledo.

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DC Water stakeholders

DC Water Stakeholder Alliance welcomes new members to collaborate on key issues

The DC Water Stakeholder Alliance brings together residents, elected officials, community organizations, and businesses to provide input on water infrastructure projects, including lead service line replacement.

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The Garage Community Youth Center

The Garage Community and Youth Center

Thanks to support from The Garage Community and Youth Center volunteers, the Borough of Avondale achieved an 80% customer response rate for service line inventory information.

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Milwaukee is one of the few cities in the country with a prioritization plan to ensure neighborhoods likely to suffer the most severe impacts from lead poisoning get their pipes replaced first. In consultation with a community-based group, Coalition for Lead Emergency (COLE), and following a public engagement process, Milwaukee included in an ordinance three indicators to prioritize where LSLs will be removed first:

  1. The area deprivation index (ADI), which is a compilation of social determinants of health
  2. The percentage of children found to have elevated lead levels in their blood when tested for lead poisoning
  3. The density of lead service lines in the neighborhood.

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